About

FutureTel Service Centre was founded in 1998 and our core business is the repair and refurbishment of wireless devices entailing smart-phones, tablets and other portable data devices. We have a physical presence throughout Canada that includes facilities located in Quebec, Ontario and British Columbia. Our service coverage is national.

FutureTel sets high standards for repair excellence and long-term customer value that has resulted in its long-standing presence within the Canadian wireless repair landscape. We have earned accreditation from innovators within the mobile telecommunications industry that include such manufacturers as Samsung, HTC, LG, Motorola, Sanyo, Kyocera, Huawei, Technicolor and CAT. Partnerships also include leading carriers such as Telus, Rogers, Bell, Wind, SaskTel, MTS, Eastlink and Videotron.

FutureTel exceeds the expectations of our clients. We streamline logistics and standardize processes at every opportunity. Service solutions are tailored to each of clients’ business objectives and service experience goals.

MISSION

Deliver long-term value to every client by providing high quality service and fast turnaround time.

VISION

An established leader of wireless after-sales support services within Canada resulting from a steadfast commitment to quality and follow-through.

 

Nationwide Coverage

We have maintained a strong service presence in Eastern and Western Canada with our Markham and Richmond locations. In return our clients receive cost savings, flexibility and efficient service.

Authorized Partnerships with Manufactures

about-partnerWe are proud of our long-standing relationships with forwarding-thinking network operators  and industry leading wireless telecommunications hardware manufacturers.

Our manufacturer clientele includes Samsung, HTC, LG, Motorola, Kyocera, Sanyo, Huawei, Technicolor and CAT. Our partnerships include dealer channels for Bell, Rogers, Telus, Public Mobile, MTS, SaskTel, Videotron Wind, and Mobilicity.

 

Quality Repair

We consistently use the latest equipment to test the current generation of cellular frequencies and repair mobile hardware.
Our Technical Staff are all trained to analyze and repair a wide variety of past and present mobile hardware models.

 

Fast & Efficient

We have always met the logistical demands of our clients. We are constantly working with a wide variety of logistics service companies to exceed the expectations of our clients.

 

Professionalism & Customer Service

 

Our Dealer support and Customer Care team members are knowledgeable and responsive, addressing repair inquiries in a friendly, organized, and thorough manner.